What is Eureka I- card prepaid service?
Eureka I card is a prepaid Internet access via card. With this card, you can now budget your money and time. There are no more queues and monthly bills.

How do I access the Internet?
Behind the card, you will find a scratch peel coating. Scratch the peel coating to obtain Login and Password. 

What do I need to get a dial-up connection to the Internet?
You will need the following:

1. A computer (Personal Computer or Macintosh)

2. A modem (either internal or external modem)

3. A telephone line

 Internet Explorer, Netscape Communicator or any compatible browser 

How do I get started?
If you are using a Windows system 98/ME/2000/XP, we will give you step-by-step set up instructions to setup your connection. ( Instructions Attached with I-card)
 

I think I received a defective prepaid card. For example, it doesn’t accept my Login name  or  Password. What do I have to do?
The  Login name and  Password are case sensitive so please make sure you have typed it correctly. If you are still unable to login through your card, please call Eureka Technology partner Help Desk on 011 – 2564277 Ext 405

Do you limit the sites I can visit?
No. You can access any Web page on the World Wide Web.

How much does the service cost?
The cost of using our service will Rs 200

How many hours of free Internet Access do I get?
We offer maximum of 15 hours of Internet Access during a 90 day period.

How does the expiration work?                                                                                        

The I-card will Automatically expire on ending of 15 Hours or end of 90 Days from first Login date which ever occurs first.

How will I know my usage?
Logon to the  Eureka web site and Clicking on Internet Services - My Account – and usage Meter. Typing  the Login name and Password  would display the Current Usage of the I-card with Time lodged in and Bytes Transferred.

Do you offer email?
Yes. You will receive one free email account with 20MB of storage space. Your email address will be name@eurekaclub.lk. You can access email from our web site

What will my email address be?
Your email address will be name@eurekaclub.lk

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How do I create an E-mail address?

Log on to the Following Link Click Here and filling the required fields. Make sure to enter a Valid E-mail address  as the password would be E-mail to the give E-mail address.

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How do I Login in to my Created E-mail account ?

By Login on to the following link Click Here and typing the Email address and Password. 

Can I change my email address?
No. To get a new email address you will need to create a new account.

How much storage space will I get?
Your free email comes with 20MB of storage space

  How will I access my email, from a web site or Outlook Express or something else?
You can access email from our web site  

What happens when my Card Expires? Will I still be able to access my emails?
No. You will be able to access your emails only by Login with an Eureka I-card , if the E-mail account is not access within  45 days, we will suspend the account  and delete everything in your mail box. Once you login with Eureka I- card , you will again be able to use the email address but you will not have access to anything that had previously been deleted.

Contact the Eureka Help desk on 2564277 Ext 405 to activate the Account.

Can I access my E-mails without an Eureka I-Card?
 No. The E-mail account can be accessed only by login through Eureka I-card.

Do I have POP Access ?                                                                                                      
 No. you could synchronize Outlook express to access through IMAP service.

Can I use the same account on multiple computers?
Yes. You can use the same account on as many systems as you'd like. Providing you connect through an Eureka I-card.